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We're honored by the increasing number of projects launched to improve the performance of Bambu Lab printers. Everyone appreciates a thriving ecosystem where diverse individuals and companies collaborate to enhance a product. As a young company that has just completed the first round of our product launches, with
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Considering the recent circumstances, we believe it is important to share with our users the current status of our customer support. It is our responsibility to inform our valued users of the challenges we are facing. More importantly, we are committed to being as transparent as possible, which is why
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This is an update to the recall announced in A1 Heatbed Cable Callback. I would like to start by thanking everyone for their patience in this matter. We apologize for not updating this situation quickly, but we are still working around the clock to learn more about this problem and
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We have an update on this issue: A1 Recall Update Below is the previous information: We’ve recently received a few feedback concerning unstable temperature readings and heating issues of our A1 printers. We’ve conducted a comprehensive investigation and believe that we need to take action to ensure the
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We at Bambu Lab are thrilled to announce the newest addition to our team – a charming, two-month-old tabby cat named Spaghetti. Today marks not just the beginning of her journey with us, but also the inauguration of a unique position: Chief Patrol Officer (CPO). Spaghetti's journey to Bambu
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As many of our customers may have already noticed, there is a third-party firmware being developed by the X1 Plus team, which has become a hot topic in the community. Our first awareness of this firmware was through some Youtube videos, which led to my last blog post. Initially, we
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This is the third iteration of my article. Reflecting on my first two attempts last night, I admit my mindset wasn't ideal. While I strive to stay calm, professional, and diplomatic as a representative of Bambu Lab, at times, my emotions have prevailed, particularly when agitated. Recently, a
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We are excited to announce our very first ecosystem collaboration project, a state-of-the-art high-flow hotend by E3D—the legendary hot end supplier who nourished a whole generation of desktop FDM printers. Bambu Lab and E3D share the vision of future manufacturing. Today, we condense this vision into a jointly developed
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What happened? After further investigation, we are able to provide more information about the Cloud Outage we suffered on August 15, 2023. The root cause of the issue was related to the MQTT SDK used in the cloud connection. One of the two MQTT SDK clients was disconnected due to
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Latest Updates (2023/08/18): Update for Cloud Downtime On August 15, 2023, between 10:03 and 11:10, and again from 12:11 to 12:23 UTC, we experienced an unexpected cloud outage. This interruption caused some disconcerting issues that we are keenly aware of and deeply concerned about.
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The last 12 months have been quite a journey In the end of June 2022, almost exactly 365 days ago, as of writing this blog post, the first X1C was shipped to our very first customer. At that time, we were filled with a mixture of excitement and nervousness, wondering
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We hope to lower the bar to allow more people to experience 3D printing with carbon fiber and we hope Bambu filaments will be your first choice.