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What happened? After further investigation, we are able to provide more information about the Cloud Outage we suffered on August 15, 2023. The root cause of the issue was related to the MQTT SDK used in the cloud connection. One of the two MQTT SDK clients was disconnected due to
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Latest Updates (2023/08/18): Update for Cloud Downtime On August 15, 2023, between 10:03 and 11:10, and again from 12:11 to 12:23 UTC, we experienced an unexpected cloud outage. This interruption caused some disconcerting issues that we are keenly aware of and deeply concerned about.
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The last 12 months have been quite a journey In the end of June 2022, almost exactly 365 days ago, as of writing this blog post, the first X1C was shipped to our very first customer. At that time, we were filled with a mixture of excitement and nervousness, wondering
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We hope to lower the bar to allow more people to experience 3D printing with carbon fiber and we hope Bambu filaments will be your first choice.
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The Beginning of a New Era First of all, I want to congratulate Prusa wholeheartedly for beginning to ship the long-awaited XL and for the MK3's successor, the MK4. No one understands better than us the difficulty of taking a brand-new design from concept to mass production, especially
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We are very happy to announce that we have partnered up with Thangs 3D to host a design contest which could win you a brand new Bambu Lab P1P 3D printer! All you have to do? Design or remix a BambuLab P1P Enclosure or accessory! Remix existing modplates, create new
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We apologize for the lack of updates, and we fully understand that one is overdue. In the background, a lot has been going on to step up our customer support workforce, but we still kept our ears to the ground and took note of all your feedback shared on social
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New P1P Firmware hotfix and BambuStudio release A hotfix for the P1P firmware along with BambuStudio v1.4.2 has been released. We’d like to thank everyone for their valued feedback in helping us improve the firmware. Some of the features you can expect with this firmware release include
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There has been discussion online after Nero3D performed some tests in his recent livestream about the way Thermal Protection works on our printers. We thank him for the detailed testing, but we believe that there has been some misunderstanding on this matter. 1. There is thermal runaway protection in the
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The season of giving is upon us, so we felt it would be appropriate for us to partake in this tradition, and give our customers something to look forward to this season in the form of two gifts. We will be releasing a major software update that will contain a
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We'd like to address Roy Sigurd's claim, recently posted on his blog, which alleges that Bambu Lab, through its slicer Bambu Studio, failed to release the source code belonging to a plugin used in Bambu Studio which communicates with Bambu Cloud Service, and therefore not abiding
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First of all, I would like to thank Roy Sigurd for his blog post about our network security. It is a wake-up call for the whole team here in Bambu Lab. In his detailed blog, many network security risks and concerns were raised. We read the blog on the day